At Professional Technology, our mission is to enhance the lives of our clients through expertly designed and meticulously installed fire protection, security systems, home theater systems, and smart-home solutions. We transform homes and businesses into smart, safe, and secure spaces — making everyday life more convenient, enjoyable, and secure for our customers.
Established as Professional Audio & Video LLC in Springfield, MO. Started with audio and video — added fire, security, and integration as customers asked for it.
Owner-operator. The technician you talk to on the phone is often the same person who installed your system — and the one signing off on it.
Fire, security, audio, and video — designed and installed by one integrated team. No subcontracted handoffs, no finger-pointing when systems need to talk.
Upon receiving a quotation for your system, you'll have an opportunity to meet with one of our technicians assigned to your project. During this meeting, we will outline the necessary specifications, provide informed recommendations, elucidate the advantages of optional add-ons, and custom-design a system tailored to suit both your requirements and budgetary considerations. Should time constraints prevent meetings and you prefer adhering solely to the essential requirements, we are equipped to accommodate that as well.
Transparency in pricing is our commitment. Prior to receiving the invoice, you'll have a comprehensive understanding of the anticipated costs. Our pricing structure includes a reasonable trip fee coupled with an hourly rate that reflects our commitment to fairness. Additional technicians will only be engaged and billed if your project demands their expertise. We ensure that you are not charged redundant fees, such as multiple trip charges or technicians, for tasks that can be efficiently handled by a single technician, such as a routine battery replacement.
Our commitment is direct communication. When you reach out with an issue, you'll speak directly to a dedicated individual, not an automated system. In numerous instances, you'll have direct access to the personal contact information of the technician who handled your system. This means when you contact us for assistance, you won't encounter a receptionist unfamiliar with your specific setup. At our core, we prioritize our customers, ensuring they are recognized and addressed as individuals, never mere statistics in our service approach.
We carry the certifications, licenses, and insurance required to do this work right — and we keep them current. Our technicians attend continuing education on the systems we install so the work we deliver today is as good as the work we delivered last year, and better than what we delivered five years ago.
Free site walkthrough and quote. Commercial or residential. We meet you where you are.
